​Are your instruments certified for international use? Yes. We are fully ISO 13485:2016 certified for Quality Management Systems. Our products also carry the CE Mark, ensuring they meet the stringent medical device regulations required in Europe and other international markets.

What materials do you use for your instruments? We use high-quality, medical-grade stainless steel (typically AISI 410, 420, and 304) to ensure our instruments are corrosion-resistant, durable, and capable of withstanding repeated sterilization/autoclaving.

​Do you offer OEM or Private Label services? Yes. We work closely with partners who wish to market instruments under their own brand name. Our experienced engineers can help customize designs to meet your specific branding requirements.

What is the minimum order quantity (MOQ)? Our MOQs vary depending on the type of instrument. Please contact our sales team at [Insert Email] with your specific requirements for a customized quote.

Can I request samples before placing a bulk order? Absolutely. We encourage potential partners to evaluate our craftsmanship firsthand. Contact us to arrange for sample delivery to your location.

​How long does shipping usually take? Lead times depend on the order size and destination. Generally, production takes 3–4 weeks, followed by shipping. We provide tracking information and estimated delivery dates for all international shipments to the USA, Europe, and Asia.

​How are the instruments packaged? Each instrument is individually packed in moisture-proof packaging and then placed in secure, shock-resistant outer boxes to ensure they arrive in perfect clinical condition.

​Do your instruments come with a warranty? Yes, we stand behind our quality. We offer a warranty against manufacturing defects and material flaws. If an instrument fails under normal recommended use, we will provide a replacement.